You can port your existing local or Toll Free number to Zaplee. Attached to this forum post are the forms that need to be filled out for us to initiate the process. Please note that for a local Number, you use the Zaplee LOA form and for Toll Free you use the Toll Free Porting Form 1 & 2. Please download, print, fill out and sign them. Also attach a scanned copy of your most recent invoice so we have proof of ownership of the number. All are required for us to port the number.
Attach the completed forms and the copy of the invoice to a new support ticket and the porting process will be initiated promptly. An active Zaplee account is needed for the port to be initiated.
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Please ignore this link for Local number porting. Local number porting is automated through the configuration portal.
Please Note: Please note: There will be one time fee for porting in non US or CA number please check with support@zaplee.com as the fee varies.
Kindly use the updated porting form while filing for port.
Thank you
Zaplee Local number LOA Porting form ( Updated ).pdf
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