Why would you want to use the Zaplee webphone? Because its cheaper and easier than Skype and it allows you to display your company's caller ID to the caller!
To use Zaplee's webphone, follow three simple steps:
Make sure to have enough funds in Zaplee Billing to make outbound calls - this will allow us to bill for the outbound minutes. Simply log into your Zaplee account, and go to the Zaplee Billing tab and fund the subscription.
Create a SIP Login: Go to Employees section, pull down on the extension types next to an employee (Skype, SIP, or PSTN) and choose SIP. Press Save Changes on the Employee profile and Zaplee will generate a SIP Login in the window. This will send an email to the employee which will also have the SIP login details. If that does not happen, click on the "send email notification" icon next to the employee name in the top window of the Employees page:
Lastly, check the employee email account and follow the second link to login to the webphone, login using the credentials provided on the email and start dialing! (Some users might have to download and install a small Java applet). Remember, while dialling international numbers use 011 to prefix the number as the calls are originating from US, and for dialling US numbers start with 1 and then the number starting with area code. The calls will be charged according to the rates published on our outbound rate chart
. refer http://hub.zaplee.com/per-minute-rates-overview